Due to many last minute canceled appointments Kirby Maid Services will now be charging a $20 cancellation fee. A client has 24 hours to cancel their appointment once it's made confirmed by phone or by email, once cancelled a $20 fee will be assessed. Every time a client calls a few hours before their appointment or just turns us away not only does the business lose revenue but our cleaners lose hours they count on. Thank you for your cooperation. Our employees travel across toll bridges and travel out of area to service clients so a courtesy on our clients part is appreciated before our employees travel thank you for your understanding.