Due to many last minute canceled appointments Kirby Maid Services will now be charging a $25 cancellation fee. For all canceled 3 month Club membership or early termination there will be a $99 fee assessed. The fee will be deducted from the balance on your card in the event cleaning crew arrives and is turned away or no entry by client . IF arrangements were made and confirmed by text or email before appointed time and you canceled there will be a $25 fee assessed . When client calls a few hours before their appointment or just turns us away not only does the business lose revenue but our cleaners lose hours they count on. Thank you for your cooperation. Our employees travel across toll bridges and travel out of area to service clients so a courtesy on our clients part is appreciated before our employees travel thank you for your understanding.